As more and more people take to the air, whether for business or leisure, efficient car park management plays an increasingly important part in ensuring not only the smooth flow of airport operations, but also a stress-free experience for the passenger. Indigo is a world leader in the Parking Industry managing airport parking throughout four continents. We have the capability and skills to manage and operate efficiently in every kind of airport car park environment.
Responsive to passenger needs
Indigo believe that success is about focusing on people. We put great emphasis on gaining an insight to our customers. We offer a host of tailored services that are designed to make sure that their journeys both start well and end well with:
– Signage and guidance: for cars and pedestrians, including live information through variable message signs (VMS) and space guidance systems
– Technology: online reservations, a smartphone app that provides airport information and an easy method for customers to find their way back to their car, numerous state-of-the-art payment options
– Trained staff: with Indigo’s in house school
– Tailored-made services: shuttle buses, trolley management and premium services like valet parking and car cleaning
– 24/7 remote assistance service: connectivity to our control centres making use of CCTV (closed-circuit television) and intercoms that allows our operators to answer users’ questions and deal with any unforeseen issues that may arise.
Management of flows and revenues
The number of air passengers is set to double in the next twenty years. To prevent airport services becoming saturated, there will be a growing need for upgraded and expanded their infrastructure.
We help our clients capitalise on such a lost opportunity. With a technology offer that allows fast and convenient online booking, yield management and overall business intelligence, Indigo provides an improved passenger service and in doing so creates new opportunities for revenue management.The needs of airport and airline personnel are fully taken into account in the parking systems we introduce. Dedicated spaces are used according to the employees’ shift systems, and thanks to the dynamic rostering of shuttle buses, all personnel are assured of quick access to their required airport location.