Continuous optimisation of the parking services of Montreal’s leading business centre
Name of our client : Ivanhoé Cambridge
Number of spaces : 916
City : Montreal
Country : Canada
Which kind of service / contract :
– Full management
– Valet service
Place Ville Marie is a real-estate complex made up of four buildings located in the heart of the city of Montreal. The world’s biggest business complex at the time it was built, Place Ville Marie has contributed substantially to the city’s appeal and still remains its most emblematic structure. With more than 315,000 m2 of office space and a shopping plaza with 75 shops, Place Ville Marie has 916 underground parking spaces for the thousands of people who visit the complex every day.
Since 1991, Indigo in Canada and Ivanhoé Cambridge have worked closely together to run a comprehensive management parking service. Indigo in Canada also provides a valet service. In order to improve the condition of the car park and the way in which users are received, the company implemented, in particular, a fully automated access system and played a proactive role in access reconfiguration work. The introduction of a new operating process, which is based primarily on a valet service, has significantly improved the standard of service received by the user and has resulted in a continuous increase in income.
Indigo in Canada, whose head office is located on the 21st floor of tower 1 Place Ville Marie, is particularly proud of having worked with Ivanhoé Cambridge for 25 years on this contract, which was recently renewed and provides the company with unparalleled visibility in Montreal.