Provide premium services to travellers
Name of our client : Mérignac Airport
Number of spaces : 7 300
City : Bordeaux
Country : France
Which kind of service / contract :
Since 1994, Indigo has managed the car park of Bordeaux Airport. Its 7,320 spaces are split into four car parks.
Indigo is in charge of all car park operations, including parking equipment maintenance, booking management in the short-stay and long-stay car parks, airport staff management, etc.
Indigo is fully dedicated to passenger satisfaction and service. Despite the limited number of staff, we provide the following services to passengers:
– On demand shuttle service
– We charge 700 batteries each year
– We offer protection for 100 open windows in heavy rain each year
– Respond to over 25,000 phone call enquiries per year
– Event management (Vinexpo Wine Show, VIP tailor-made welcoming)
Rewarded by Client’s Fidelity
Innovation, constant improvement and the premium service provided to tourists, business people and members of staff has made Indigo the preferred parking partner of Bordeaux airport for more than 20 years.
During this period, the contract has been renewed four times and the adventure continues: the contract was last renewed in 2015.