Optimising the parking experience for visitors
Name of our client : Capital Sports Properties Inc.
Number of spaces : 7,700
City : Ottawa
Country : Canada
Which kind of service / contract:
Full management contract
Ottawa’s Canadian Tire Centre is a 20,000-seat arena-type sports and cultural venue that hosts over 120 events a year. The complex’s resident ice-hockey team, the Ottawa Senators, play over 40 NHL matches there every year. The Canadian Tire Centre receives nearly a million visitors a year who use the 7,700 external parking spaces spread over nine car parks all around the arena.
Car park management expert Indigo and the Ottawa Senators began their partnership in 1996 and recently renewed their commitment for another 15-year period. The hockey team has restated its satisfaction and desire to continue a close collaboration with Indigo for managing the car parks and financing a number of investments (the arena car parks require a number of major improvements to optimise the parking experience for visitors).
Indigo is currently managing projects that involve creating new exits, resurfacing all the car parks and replacing of all ticketing and payment terminals in order to facilitate site access and shorten the amount of time required by visitors before and after matches and concerts.
Working in close collaboration with the City of Ottawa and its police services, Indigo Canada has benefited from major publicity over the region through this long-term partnership and is well established as a key player in parking facilities for large-scale sports and cultural venues.