Indigo been providing the City of London with On-street parking enforcement since April 2001, on this contract we provide 38 operators, a six strong rapid response team and six dedicated CCTV employees. Our longevity on this contract has given us unparalleled knowledge of the City that our competitors cannot beat.
Client name : City of London
Town : London
Countries : United Kingdom
– On and Off Street parking enforcement
– Traffic Management
– Penalty Charge Notices
– Enforcement of Red Routes
– Event Management
– Cash Collection, Counting and Banking Services
– CCTV Enforcement and Monitoring
Working in Partnership
Indigo was approached by City of London to undertake the task of CCTV Enforcement duties alongside our on street enforcement contract. We worked with the council to pinpoint cameras to streets which required the most enforcement due to repeat parking offences on a day to day basis.
Static Enforcement and the team
Our five strong static team are active from 7am until 7pm, 7 days a week. The level 3 BTEC CCTV Traffic Enforcement-certified Officers monitor offences during three hour camera shifts, photograph the offences and review the images for clarification on offence. Once this has been acknowledged the data is input onto a Civica system and the PCN is enforced.
Mobile enforcement with a fixed process
The Indigo Mobile Enforcement Officer operates from 8am to 5pm each day. Once the site has been located, signs are erected on lampposts warning road users that the cameras are in action. Approximately 30 minutes is spent at each location for spotting and capturing photographs of offences, as well as filling out Enforcement Log forms. This routine is thorough and often helps keep the traffic flow and congestion to a minimum, in high offending areas.
Indigo works to a stringent process while working with City of London to ensure that congestion is kept to a minimum around the busy streets of London. The constant use of CCTV enforcement has seen less than 1% of tickets go to appeal due to the use of photographic verification.