Broadgreen Hospital – Design, Build, Finance and Operate Project

Indigo operates a public/private partnership with the trust under a Design, Build, Finance and Operate (DBFO) Contract which involved the construction of a 759 space decked car park. A total of 1,100 spaces are managed including the 759 space decked car park and a further 13 surface car parks across the site.

Client name : The Royal Liverpool and Broadgreen Hospital
Number of spaces : 
1,100
Town : 
Liverpool
Countries : 
United Kingdom

Services provided:
– Car Park Management,
– Cash Collection,
– Pay and Display Machine Management,
– Permit Management; and
– a Courtesy Bus Service

As part of the lease agreement Indigo, in partnership with Norwest Holst, tailored a car park DBFO scheme to increase the hospital’s parking capacity. The decked car park has been designed in a modular fashion so that it can easily be expanded into a multi-storey car park should the Trust require additional spaces in the future. The phased construction approach ensured that no more than 100 spaces were out of use at any time during the construction. Equally, the multi-storey design includes removable slabs and pad foundations, so that a tower crane can build additional platforms when they are needed.

A multi-storey design which kept the hospital working

The design of this multi-storey car park was modular, so it could be built one section at a time. This means that no more than 100 spaces were unavailable at any one time, minimising disruption to staff, patients and visitors. This approach also meant we could increase the original car park’s 400 spaces in just four months.

A multi-storey car park design which considers customers

Following completion of the car park which opened within 12 months of breaking ground, we are now responsible for parking management across the hospital site.

The service we provide to staff, patients and other visitors extends far beyond what most parking operators would offer. We run free courtesy buses to the main hospital site five days a week and offer a range of helpful free services, from umbrella loans to extra help for those that may be less mobile.

Our staff are sensitive to the hospital environment and understand patients and employees and other visitors may be under significant stress, so we ensure they adopt an empathetic and understanding approach to all situations.

We’re proud to be involved with the car park design, build and operation of such an innovative project. As our partnership with Broadgreen grows stronger over our 15 year contract, we look forward to seeing the car park expand too.

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