Parking management, technology upgrades, Premier Ambassador program, corporate and frequent flyer programs, marketing & brand management.
Name of our client: Oakland International Airport
Number of spaces: 9,000
Which kind of service / contract : Management
At LAZ Parking, we know that an airport parking operation must run as efficiently as the airport itself. We live and breathe the hectic airport pace, running 24/7 operations that require constant adjustments for flight delays, cancellations, security concerns and operational challenges. With over 10 million travelers moving through the Oakland International Airport per year, our experienced airport team has provided exceptional customer service, implemented safety programs and increased operational efficiency on the ground.
Quotation of the client:
“LAZ has provided OAK with excellent, responsive service under its parking management contract. They have contributed significantly to successful airport-parking marketing programs, and customer-service and facility improvements. LAZ operations staff makes pro-active recommendations to improve our facilities and services, including involvement in planning for the replacement of OAK’s PARCS. LAZ corporate staff has shown continued, sincere interest in establishing a solid operational track record and maintaining a good client-relationship with the Port.”
(Stephen Gordon, IAP Business Manager, Oakland International Airport)